Last updated: January 13, 2025
At LEGENDARY Z CLEANING LTD (we, us, Legendary Z Cleaning), we understand that your
privacy is very important to you. This combined Privacy and Cookie Policy explains how we collect,
use, and protect your personal information when you use our website and services.
Our Commitment to Privacy
We are committed to protecting and respecting the privacy of all users of
our website and services. Our operations comply with the Data Protection Act 2018 and GDPR
requirements. We are registered in England and Wales under company number 13473531 with our
registered office at 9 Caygill Close, Bromley, England, BR2 0PS.
Information We Collect
We collect and process the following types of information:
1. Information You Provide
- Name and contact details (email address, phone number)
- Property address (for service delivery)
- Service preferences and requirements
- Communications with us regarding quotes and services
2. Information Collected Automatically
Our website automatically collects certain information through cookies and similar
technologies, including:
- Browser type and version
- Operating system
- Access times and dates
- Pages you view
- Links you click
- IP address
How We Use Your Information
- To provide our cleaning services
- To process your bookings and quotes
- To communicate with you about your services
- To improve our website and services
- To send you relevant marketing communications (with your consent)
- To comply with legal obligations
Cookie Policy
What Are Cookies?
Cookies are small text files stored on your device when you visit our
website. They help our website function effectively and improve your experience.
Cookies We Use
Essential Cookies
These cookies are necessary for the website to function
properly:
- Session cookies for website functionality
- Security cookies for safe browsing
Performance Cookies
Used to analyze how visitors use our website:
- Google Analytics cookies for website analytics
- Performance tracking cookies
Third-Party Cookies
Our website uses the following third-party services:
- Google Fonts (fonts.googleapis.com)
- jQuery
- Isotope
- Swiper
- AOS (Animate on Scroll)
- FontAwesome
- Material Icons
Cookie Details
Essential Website Cookies
- Session ID: Expires after browser session
- Security token: Expires after 24 hours
Performance Cookies
- Google Analytics (_ga): 2 years
- Google Analytics (_gid): 24 hours
- Google Analytics (_gat): 1 minute
Managing Cookies
You can control cookies through your browser settings:
- Chrome: Settings > Privacy and Security > Cookies
- Firefox: Options > Privacy & Security > Cookies
- Safari: Preferences > Privacy
- Edge: Settings > Privacy & Security > Cookies
Data Security
We implement appropriate security measures to protect your personal information:
- Secure SSL encryption for all data transmission
- Regular security assessments
- Limited staff access to personal data
- Secure data storage systems
Your Rights
Under GDPR, you have the following rights:
- Right to access your personal data
- Right to correct inaccurate data
- Right to request deletion of your data
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent
Data Retention
We retain your personal data only as long as necessary:
- Customer data: 7 years (for tax purposes)
- Marketing data: Until you unsubscribe
- Cookie data: Varies by cookie type (see Cookie Details section)
Marketing Communications
We will only send you marketing communications if:
- You have given explicit consent
- You are an existing customer and the communications are about similar services
You can opt out at any time by:
- Clicking 'unsubscribe' in any email
- Contacting us directly
Changes to This Policy
We may update this policy occasionally. When we do, we will:
- Post the new version on our website
- Update the "Last updated" date at the top
- Notify you of significant changes if required by law
Contact Us
For any questions about this policy or your personal data:
Email: [email protected]
Phone: +44 7849 524439
Address: 9 Caygill Close, Bromley, England, BR2 0PS